OVERVIEW
This website is operated by Milien Hardware Co., Ltd. Throughout the site, the terms "we", "us" and "our" refer to Milien Hardware Co., Ltd. Milien Hardware Co., Ltd offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.
PRODUCTS AND SERVICES
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.
PRICING, TAXES, AND BILLING TERMS
Currency: All prices displayed on our website are denominated in US Dollars (USD).
Price Adjustments: Prices for our products are subject to change without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
Taxes & Duties: For orders shipped to countries where local sales taxes, VAT, or customs duties are applicable, these fees will be calculated and clearly displayed as separate line items at the final stage of checkout. The customer agrees to pay all stated amounts at checkout, and no hidden or unstated fees will be collected after the purchase is finalized.
SHIPPING AND DELIVERY TERMS
All shipments are subject to our standard Shipping Policy. Orders are processed within 1 to 3 business days. Shipping rates are determined by order value and destination:
* Orders under $300.00 USD will incur a flat shipping fee of $15.00 USD.
* Orders of $300.00 USD and above are eligible for Free Shipping.
Estimated delivery timelines vary by region (7–12 business days for North America & Oceania) as detailed in our standalone Shipping Policy page.
RETURNS, REFUNDS, AND RESTOCKING FEES
Your purchase and subsequent eligibility for returns are strictly governed by our Refund & Return Policy. By agreeing to these Terms of Service, you explicitly acknowledge and consent to the following return conditions:
Restocking Fee: A mandatory fixed restocking fee of $35.00 USD will be applied to all authorized returns. This fee will be strictly deducted from your final refund amount.
Return Shipping: Customers are fully responsible for arranging and paying for their own shipping costs to return items to our fulfillment hub. Return shipping fees are non-refundable.
Processing Window: Approved refunds will be processed and credited back to your original method of payment within 7 business days after we receive and inspect the returned goods.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.
PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any illegal purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights; (e) to submit false or misleading information; or (f) to interfere with or circumvent the security features of the Service or any related website.
GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the People's Republic of China (Guangdong Province), without regard to conflict of law principles.
CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
Milien Hardware Co., Ltd
Email: support@nokmorn.com
Address: No.2, 2nd Lane South, Qiao Dong Village, Pan Dong Street, Jiedong District, Jieyang, GD, 522071, China
Phone: +86 13410147687